Frequently Asked Questions

Frequently Asked Questions

Find quick answers to the most common questions about Workly.

General

Workly is an all-in-one SaaS platform for hospitality and catering businesses. It combines inventory management, invoicing, staff scheduling, reservations, catering requests and financial analytics — all in one central place.
Workly is designed for restaurants, hotels, catering companies, event venues and other hospitality professionals who want to streamline operations and maintain a clear overview.
Workly is available in Dutch, English and French. You can switch languages at any time via the language selector.
Yes. Request a personal demo. We show Workly using examples that fit your business and guide the setup afterwards.
Use the demo request, tell us what you need and we will contact you for a guided introduction. See our documentation for an overview.

Pricing & billing

Workly offers three plans per category (Horeca and Caterer): a basic plan, a popular mid-tier plan and a premium plan. Each includes different modules and limits. Visit the pricing page for current prices.
Yes, during the trial you have access to all features of your selected plan so you can fully test Workly before committing.
You can pay monthly or annually. Annual subscriptions come with a discount.
To change or cancel your plan, contact our team at info@worklyhq.com. We're happy to help.

Modules & features

Workly includes six core modules: Catalogue (inventory, recipes and ingredients), Financial (BEAST dashboard), Invoicing (quotes, invoices and Peppol), Staff (scheduling and PIN login), Reservations (console, floor plan, gift vouchers and mailing) and Website Integration (catering widget).
Define your venues with capacity and opening hours. Guests can book via an embeddable widget or be entered manually. Manage everything from the reservation console with filters, status updates and an interactive floor plan.
Yes! Configure the widget in Workly, copy the embed code and paste it on your website. The widget runs in an isolated Shadow DOM so your existing styling stays untouched. You can set a domain allowlist for extra security.
The BEAST dashboard shows revenue, costs and margins in real time. Filter by period, event or menu item. Staff costs, ingredient costs and revenue update automatically based on your daily activity.

Staff

When you add an employee, Workly generates a temporary 4- to 6-digit PIN. On first login the employee is required to choose a new PIN. As an admin you can reset PINs at any time.
Yes. In the staff module you can schedule employees per event or per day. The calendar view shows who is working when and what the expected staff costs are.

Technical

Absolutely. Workly is fully GDPR-compliant. Your data is stored in a secure database with complete data isolation per organisation.
Workly works in all modern browsers: Chrome, Firefox, Safari and Edge. We recommend the latest version for the best experience.

Integrations

Peppol is a European network for electronic invoicing. In Belgium it is mandatory for government contracts and increasingly used for B2B. With Workly you can send invoices directly via Peppol.

Question not answered?

Check our documentation for detailed guides or reach out to our team.